Youth Specialists are enthusiastic individuals who create and present programs for children and teens in the library and out in the community. They assist people of all ages with library services.

• Plan and present fun, age-appropriate literacy-based programs for children and teens
• Provide direct customer service to patrons of all ages with an emphasis on children and teens 
• Conduct reference interviews to determine patron needs
• Provide reader’s advisory recommendations
• Use electronic and print resources to find information and assist patrons in using these resources
• Assist patrons in using Library services and technology
• Produce visually appealing promotional materials for programs and library services.
• Assist with preparation and delivery of outreach events

• Bachelor’s Degree; 1+ yrs experience in presenting children’s programs; Customer service experience
• Knowledge of classic and popular chapter, middle grade, and young adult authors; Knowledge of the principles of child literacy and the stages of child development
• Strong public speaking and verbal communication skills; Strong computer skills, including the use of Google Workspace, databases, electronic resources, and other software
• Valid GA driver license

• Master’s in Library Science (MLIS); Georgia Certificate of Librarianship 
• Public Library experience in youth services, reference services, and information services
• Multilingual skills (Especially in Hindi, Marathi, Spanish, Tamil, or Telugu)

The Communications Specialist provides marketing support to the Communications Manager and the Public Services Department, including system-wide programming, digital media, and promotions. Provides general support of Library Board activities.

• Provides support and assistance to the Communications Manager, Programming Manager, and other Public Services staff in executing the library system’s communications operations.
• Supports the library's social media presence, including on-camera content creation, editorial planning, and patron engagement.
• Creates, updates, and distributes a variety of documents, spreadsheets, and reports; drafts correspondence and edits correspondence and other communications.
• Designs and updates promotional materials using tools such as Canva and creates branded templates to assist branch staff with developing localized promotional content.
• Collects and analyzes statistics for use in reports and promotional materials.
• Takes and organizes digital photographs.
• Oversees contributions to the Staff Blog.
• Plans meetings and events as assigned, coordinating details such as room setup, audiovisual, handouts, agendas, and communications.
• Works with Programming Manager to create weekly communications to promote programming.
• Maintains and monitors department calendars.
• Conducts errands when needed.
• Supports Library Board Activities. Prepares and maintains Board documentation, prepares and distributes Board reports. Ensure compliance with the Georgia Open Meeting Act including posting documentation for public review. Attends Board meetings and takes notes.

• HS Diploma/GED
• Combination of education and experience that provides strong marketing and business writing skills.
• Strong business writing skills, with emphasis on accuracy, thoroughness, attention to detail, research, and proper use of grammar, spelling, and formatting.
• Strong technology skills, with proficiency in Google Workspace, Canva, and Microsoft Office.
• Excellent customer service, interpersonal, and verbal communication skills.
• Ability to handle confidential, sensitive situations in a tactful, professional manner.

• Bachelor's Degree in a related field.
• Marketing experience in a public library or providing marketing support in the public sector, or for a governing body.
• Experience in public speaking, video production, or on-camera presenting/hosting for social media and marketing campaigns.